Agnes is a Product Marketing Manager at Pendo. She is a technology marketer with 10 years of experience working with software companies, venture capital firms, and innovation agencies. Agnes has worked at MOO, Vantiv (now Worldpay), Savannah Fund and World Wide Creative. She has a passion for compelling storytelling, international travel, skiing (poorly) and the Rocky Mountains.
Brian Crofts is the Chief Product Officer of Pendo. Before Pendo, Brian spent 12 years as a product leader at Intuit, where he managed several successful products in both QuickBooks and Tax and contributed to the company's global expansion efforts worldwide.
For over 15 years, Cliff Gilley has been a product manager and Agile coach at a wide variety of companies across many different industries and is currently working as a Technical Product Manager for the K2 corporation in Bellevue, Washington. He also blogs regularly as the Clever PM and is an active board member with the Pacific Northwest Product Management Community.
Dan is a senior product manager at Henry Schein and is also the creator and host of the Founder Story podcast. He makes SaaS your dentist uses. A Weekend warrior and Coldplay fanatic.
Derek Jamieson is the Director of Product at Naranga, where he’s responsible for innovating and expanding a suite of solutions for the franchising space. Before joining Naranga, Derek held various positions at a number of consumer-facing companies. He loves music, running, and crushing his colleagues in ping pong.
Eric Boduch is the Chief Evangelist for Pendo. Previously, he served as the CEO of Brainstorm SMS Technologies LLC (dba SMaSh, Inc.) and was the co-founder of CEO of several other companies. Eric holds a Bachelor of Science from The School of Computer Engineering at Carnegie Mellon University in Electrical and Computer Engineering and is a graduate of its Executive Management Program.
Grace is a marketing coordinator at Pendo, where she helps manage events and social media. She recently moved from one highly-populated tree town, Ann Arbor, to another, Raleigh, after completing her B.A. in Communications from the University of Michigan. She enjoys writing, hiking, and snuggling with her blind mutt, Pip.
Hillá Meller is the editor-in-chief of ProductCraft. Previously Hillá was the content specialist at Insert, a mobile engagement platform, and a digital insights analyst at SimilarWeb. A graduate of Yale and Georgetown, Hillá is a life-long nerd.
Ivo is the head of product at OTA Insight, which empowers the largest hotel chains in the world to optimize their pricing strategies. Ivo launched his career by founding SocialExpress, a social media analytics startup, in his dorm room. Three years later, the company was acquired by Bynder, one of the hottest software companies in Amsterdam. In 2013, Ivo was named in the "5 Best Entrepreneurs Under 25" in The Netherlands by Sprout Magazine.
Jake Sorofman is CMO of Pendo. Most recently, he spent five years as a VP and chief of research at Gartner, Inc., before returning to his startup roots. His writing has appeared in Harvard Business Review, Forbes, CMO.com and other business and industry publications.
Kirsten Butzow is a Pragmatic Marketing instructor with more than 20 years of product management and marketing experience in the education technology and telecommunications industries. Kirsten is a highly sought-after speaker for industry events and has presented several keynote addresses, including at the INDUSTRY and Business of Software conferences. She has held positions as vice president of product management and marketing with Global 500 companies, including Fujitsu, Pearson, and Blackboard.
Laura Baverman is the director of communications at Pendo. She spent a decade in business journalism, writing for publications like USA Today, the Cincinnati Enquirer, News & Observer and American City Business Journals. Prior to Pendo, she served as editor of ExitEvent, an online publication covering startups across North Carolina. A Cincinnati native and Raleigh resident, Laura is learning to love the South.
Maria is responsible for Insightly’s product management, design, and UX functions leading product from strategy to execution. Before Insightly, she built and shipped products and services to millions of users at Intuit and Microsoft. Maria holds a Masters degree from the State University of Saint Petersburg, an MBA from the University of Washington Foster School of Business and a Product Management Executive certification from Berkeley Haas School of Business.
Matt is a Senior Product Manager at Emma, where he has worked for the past 11 years. In that time, he's helped Emma grow from a 20-person startup to a major player in the email service provider market. He believes product management is at its best when it is focused on customer problems rather than solutions. Matt lives in Nashville, TN with his wife and daughter. He loves craft beer, UNC basketball and the Coen Brothers.
Patrick Tickle is the CPO at Planview, where he leads the products team, encompassing strategy, product management, product development, and cloud operations. Prior to Planview, Patrick spent 15 years in Silicon Valley at MIPS Computer Systems, Silicon Graphics, and early-stage start-ups ITM Software and Terraspring. He has a BSEE from the University of Notre Dame and an MBA from the University of North Carolina.
Raman is the VP of Product at CareerArc, an employer branding company specializing in social recruiting and virtual outplacement. He is also a photographer, gamer, Lakers fan, and proponent of spirited driving.
Sam is the VP of product strategy at Zendesk, where he helps to craft the company’s long-term product and platform strategy, and oversees cross-product portfolio including developer platform, shared services, and pricing & packaging. Sam has been at Zendesk for 6 years in a variety of leadership roles across product and go-to-market. Sam has spent the last 15 years guiding innovative technologies to market in startups and big companies alike, through product leadership positions at GoodData, Cisco, AT&T, and Microsoft.
Shannon Bauman is VP of Products of Pendo. Before Pendo, Shannon was a co-founder of Spring Metrics, an e-commerce analytics company. Prior to that, he was a Product Manager at Google, working on Google Groups and AdSense.
Steve Johnson is an author, speaker, and strategist within the technology product community. At Under10 Consulting, he helps product teams implement the latest methods for today's business environments. Learn more at www.under10consulting.com
Dr. Suja Thomas is a data scientist at Pendo. She has over 7 years of experience analyzing large, complex business and customer behavior data. Suja utilizes her expertise in statistical and mathematical modeling and predictive analytics to help Pendo achieve growth goals and develop a better product.